Privacy Commitment, respecting your privacyThis Privacy Policy is relevant to The Bottom Line Business Advisory We understand how important it is to protect your personal information. This document sets out our privacy policy commitment in respect of personal information that you may provide to us. Our Privacy Policy ensures your right to privacy as we recognize that any personal information, we may collect about you will only be used for the purposes indicated in our policy. It is important to us that you are confident that any personal information we collect from you or is received by us, will be treated with appropriate respect ensuring protection of your personal information. By providing personal information to us, you consent to the collection, use and disclosure of your information in accordance with this Policy and any other arrangements that apply between us. The Bottom Line Business Advisory is committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles and any other relevant laws when handling your personal information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
Who is The Bottom Line Business Advisory?
The Bottom Line Business Advisory assists Small to Medium Size Businesses in their Journey to success. We see the role of an accountant as a Business Partner that creates and shares stories of success with their clients as their own. We also look after individuals so they will not be burdened with their tax obligations. We will make sure that individuals will get the maximum possible refund, and we provide them with a step-by-step guide and a checklist to make their lives less stressful when it is tax time.
What personal information do we collect and hold?
General information The types of information that we collect and hold about you could include: · ID information such as your name, postal or email address, telephone numbers, and date of birth. · Other contact details such as social media handles; and other information we think is necessary relating to the services we provide. Over the course of our relationship with you, we may collect and hold additional personal information about you, including transactional information, complaint or enquiries about products or services. When the law authorises requires us to collect information We may collect information about you because we are required or authorised by law to collect it. There are laws which require us to collect personal information.
How do we collect your personal information?
Unless it’s unreasonable or impracticable, we will try to collect personal information directly from you (referred to as ‘solicited information’). For this reason, it’s important that you help us to do this and keep your contact details up-to-date. There are a number of ways in which we may seek information from you. We might collect your information when you fill out a form with us, when you’ve given us a call or used our website. We also find using electronic means, such as email or SMS, a convenient way to communicate with you and to verify your details.
How do we take care of your personal information?
We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure. Some of the ways we do this are: · Document storage security policies; · Security measures for access to our systems; and · Only giving access to personal information to a person who is verified to be able to receive that information. We may store personal information physically or electronically with third party data storage providers. Where we do this, we use contractual arrangements to ensure those providers take appropriate measures to protect that information and restrict the uses to which they can put that information.
Sensitive Information
Sensitive information is any information about a person’s racial or ethnic origin, membership of a political association, religious beliefs or affiliations, philosophical benefits, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information. We will not ask you to disclose sensitive information, but if you elect to provide sensitive information it will be captured and stored.
Can we use your information for marketing our products and services?
We may use or disclose your personal information to let you know about other products or services we or a third party make available and that may be of interest to you. We will always let you know that you can opt-out from receiving marketing offers. With your consent, we may disclose your personal information to third parties for the purpose of connecting you with other businesses or customers. You can ask us not to do this at any time. We won’t sell your personal information to any organization.
Yes, You Can Opt-Out
You can let us know at any time if you no longer wish to receive direct marketing offers from us. We will process your request as soon as practicable.
What are the other ways we use your information?
We’ve just told you some of the main reasons why we collect your information, so here’s some more insight into the ways we use your personal information including: · Identifying you; · Telling you about other products or services we make available and that may be of interest to you, unless you tell us not to; · Allowing us to run our business efficiently and perform general administrative tasks. · Preventing any fraud or crime or any suspected fraud or crime. · As required by law, regulation or codes binding us; and any purpose to which you have consented.
We care about your privacy. Please contact us if you have any questions or comments about our privacy policies and procedures. We welcome your feedback.
You can contact us by using the details below: The Bottom Line Business Advisory Waterman Business Centre, Suite 87, Level 2 UL40/1341 Dandenong Road, Chadstone VIC 3148 +61 3 9013 3773 admin@thebottomline.com.au
Changes to this Privacy Policy
This Policy may change. We will let you know of any changes to this Policy using your preferred communication method and by updating our website. Should you require a copy of our Privacy Policy please specify the manner in which you would like to receive it and a copy will be sent to you. Updated Aug, 2024 | 
